Last updated: November 4, 2026
Epiphany BioLabs (formerly Epiphany Peptide Research), operated by Epiphany Enterprise Holdings, LLC, collects and processes personal information necessary to manage customer accounts, process research orders, arrange payment and shipping, provide customer support, maintain website security, and fulfill applicable legal and recordkeeping obligations. We do not sell personal information to third parties.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Account information: Name, email address, account credentials in securely stored form, and information associated with customer registration.
- Order information: Products ordered, quantities, order totals, billing and shipping addresses, contact details, and order history.
- Communications: Messages, documentation requests, customer-service inquiries, and other correspondence submitted to our research support team.
- Payment information: Transaction amounts, payment method, payment status, transaction identifiers, and limited payment references provided by payment processors or financial institutions.
- Technical information: IP addresses, browser and device information, website activity, security logs, cookies, and related technical data used for website functionality, analytics, security, and fraud prevention.
- Marketing preferences: Email subscription status, communication preferences, and relevant engagement information associated with marketing communications.
Epiphany BioLabs does not intentionally store complete credit card numbers, card verification codes (CVV/CVC), online banking passwords, or full banking credentials in its WordPress or WooCommerce database. Sensitive payment information is handled through the applicable payment service or financial institution.
How We Use Your Information
We may use the information collected for the following purposes:
- Creating, maintaining, and managing customer accounts.
- Processing, documenting, reviewing, and fulfilling research orders.
- Communicating payment instructions and confirming payment status.
- Arranging shipment and providing tracking information.
- Responding to Certificate of Analysis requests and research-desk inquiries.
- Providing customer support, order updates, and account-related notifications.
- Maintaining accounting, tax, shipping, customs, and applicable regulatory records.
- Monitoring website performance, improving functionality, and detecting potentially fraudulent activity.
- Sending promotional communications where permitted by applicable law and customer preferences.
Account Registration and Security
Visitors may browse the research catalog and add items to their cart after completing the applicable research-site acknowledgment. A customer account is required to complete checkout.
When an account is created during checkout, the website may generate secure account credentials and send an email containing instructions for setting a password.
Customer account information is maintained through our WordPress and WooCommerce systems, subject to the security controls implemented by our website platform and hosting providers.
Customers are responsible for maintaining the confidentiality of their account credentials and notifying us of suspected unauthorized account activity.
Payment Processing
Payment transactions may be facilitated by third-party payment processors, financial institutions, or approved electronic payment services.
Depending on the payment method, these providers may process information required to authorize, verify, complete, or reconcile a transaction.
For manually arranged ACH, bank transfer, or other electronic payments, Epiphany BioLabs may retain payment confirmation details, transaction references, and associated communications necessary to verify and reconcile an order.
Third-party payment providers maintain their own privacy policies, security requirements, and data-handling practices.
Cookies, Analytics, and Website Performance
Our website uses cookies and similar technologies to support essential functionality, including account sessions, shopping carts, checkout processes, research-site acknowledgment, website security, and user preferences.
We may also use analytics and performance technologies, including services such as Google Analytics and Meta business tools, to understand website usage, evaluate marketing performance, and improve customer experience.
These services may collect technical information and interaction data according to their configurations and applicable privacy practices.
Visitors may manage certain cookies through their browser settings or available website privacy controls. Disabling essential cookies may interfere with account access, cart functionality, or checkout.
Email Communications
Epiphany BioLabs sends transactional and service-related communications associated with customer accounts, orders, payment instructions, fulfillment, shipping, and support inquiries.
Where permitted and consistent with customer preferences, we may also send promotional emails, product announcements, or other marketing communications through an authorized email service provider.
Recipients may unsubscribe from marketing communications using the unsubscribe link provided in applicable emails. Essential order, account, and service communications may continue as necessary to fulfill existing transactions or legal obligations.
Information Sharing and Service Providers
We do not sell personal information to third parties.
We may share information reasonably necessary for legitimate business operations with authorized service providers, including:
- Website hosting and security providers.
- Payment processors and financial institutions.
- Shipping carriers and fulfillment providers.
- Accounting, tax, and compliance service providers.
- Email delivery and marketing service providers.
- Analytics and website performance providers.
- Other service providers necessary to support authorized website and business operations.
We may also disclose information when required by applicable law, valid legal process, or as reasonably necessary to protect our business, customers, systems, or legal rights.
Data Retention
Personal information is retained for as long as reasonably necessary to support the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and applicable legal or regulatory obligations.
Some order, transaction, shipping, tax, security, and compliance records may need to be retained after an account is closed or a deletion request is received.
Your Privacy Choices
You may contact Epiphany BioLabs to request access to, correction of, or deletion of personal information associated with your customer account.
Requests are reviewed in accordance with applicable privacy laws and legitimate business, legal, security, and recordkeeping requirements. Certain information may not be eligible for immediate deletion where retention is legally required or otherwise permitted.
To submit a privacy request, contact admin@epiphanybiolabs.com.
Brand and Domain Transition
Epiphany BioLabs is the successor brand to Epiphany Peptide Research. As part of this transition, our primary website is epiphanybiolabs.com, with epiphanypeptideresearch.com retained as a legacy redirect.
Existing customer accounts, order records, and applicable transaction history will remain associated with the same underlying business and website operation during the domain transition.
Historical records and correspondence may continue to reference Epiphany Peptide Research where appropriate.
Privacy Questions and Contact Information
For privacy questions, personal-data requests, or concerns regarding the handling of customer information, contact:
Epiphany BioLabs
314 West Lennon Drive #1818
Emory, TX 75440
Email: admin@epiphanybiolabs.com
Phone: (980) 310-6134